Privacy Policy

Effective date: 03 / 2025

1. Introduction

Levolution AG (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This privacy policy (“Policy”) explains how we collect, use, disclose and protect your information when you use our token sale platform (“Platform”) at portal.levolution.io visit, use our services and LEVLX Buy tokens (“Tokens”). This Policy applies to all information collected through the Platform and any related services, sales, marketing or events.

Please read this Privacy Policy carefully. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not access the Platform.

2. Information We Collect

We may collect the following types of information:

  • (a) Personal data: This is information that can be used to identify you as an individual, such as:
    • Identity data: Your full name, date of birth, nationality and other similar identifiers.
    • Contact details: Your email address, billing address and telephone number.
    • Financial data: Information related to your payment method, such as cryptocurrency wallet addresses, credit card details (processed via a secure third-party payment processor - We do not store full credit card numbers).
    • KYC/AML data: Information and documentation required for Know Your Customer (KYC) compliance and Anti-Money Laundering (AML) compliance, such as: Such as a copy of your government-issued ID (passport, driver's license), proof of address, and possibly other documents required by applicable law.
    • User account details: Username and password for your platform account.
  • (b) Non-personal data: This is information that does not directly identify you, such as:
    • Usage data: Information about how you use the Platform, including the pages you visit, the features you use, the time and date of your visits, the number of tokens you purchase and other similar data.
    • Device data: Information about the device you use to access the Platform, including your IP address, browser type, operating system, device identifiers and mobile network information.
    • Log data: Server logs that automatically record information when you access the Platform, such as: B. Your IP address, browser type, referring/exit pages and timestamps.
    • Cookies and similar technologies: We may use cookies, web beacons and other tracking technologies to collect information about your browsing activities on the Platform. (See Section 6 for more details.)

3. How we use your data

We may use your data for the following purposes:

  • (a) To provide and manage the token sale:
    • To process your token purchases and deliver tokens to your portal wallet.
    • To verify your identity and comply with KYC/AML regulations.
    • To manage your account and provide customer support.
    • To communicate with you about your orders, your account and updates to the Platform.
    • To process payments and prevent fraudulent transactions.
  • (b) To improve the Platform:
    • To analyze usage patterns and improve the functionality and user experience of the Platform.
    • To develop new features and services.
    • To monitor the security of the Platform and prevent unauthorized access.
  • (c) To communicate with you:
    • To send you important messages, e.g. B. Updates to our Terms and Conditions and Privacy Policy.
    • To respond to your inquiries and requests.
    • To send you marketing communications (if you have opted in to receive them). You can unsubscribe from marketing communications at any time.
  • (d) To comply with legal obligations:
    • To comply with applicable laws and regulations, including KYC/AML regulations, tax laws and other legal requirements.
    • To respond to lawful requests from government authorities.
  • (and) To protect rights and safety.

4. How We Share Your Information

We may share your information with the following third parties:

  • (a) Service providers: We may share your information with third party service providers who assist us in operating the Platform, processing payments, providing customer support, conducting KYC/AML checks, performing data analysis and other related services. These service providers are contractually obliged to protect your data and to use it only for the purposes for which it was communicated. Examples of this are:
    • Payment processor (e.g. Moonpay).
    • KYC/AML verification services (e.g. Sum & Substance).
    • Cloud-Hosting-Anbieter (z. B. Nerdoffice, Nerdyco, Hetzner).
    • Email service providers (e.g. Twilio, SendGrid, Gemini, OpenAI, Google ).
  • (b) Judicial authorities: We may disclose your information to legal authorities if required to do so by law or court order, such as a subpoena, court order or government investigation.
  • (c) Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy or other similar event, your information may be transferred to a successor or affiliated company.
  • (d) With your consent: With your express consent, we may pass on your data to other third parties.
  • (And) Aggregated or anonymized data. We may share aggregated or anonymized information that does not identify you for analytical or statistical research.

5. Data security

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration or destruction. These measures include:

  • Encryption: We use industry-standard encryption to protect your sensitive data during transmission and storage.
  • Access controls: We limit access to your information to authorized personnel who need to know the information to perform their job duties.
  • Secure storage: We store your data on secure servers with appropriate physical and technical security measures.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your data.

6. Cookies and similar technologies

We use cookies and similar technologies (e.g. web beacons, pixels) to collect information about your browsing activities on the Platform.

  • Cookies: Small text files stored on your device that allow us to recognize your browser and remember certain information.
  • Web-Beacons: Small graphic images embedded in web pages or emails that allow us to track user activity.

We use cookies for the following purposes:

  • Essential cookies: Necessary for the operation of the platform, e.g. B. to enable you to log in and access secure areas.
  • Performance cookies: They collect information about how you use the platform, e.g. B. which pages you visit most often. This helps us improve the performance of the platform.
  • Functionality cookies: They allow the platform to remember your preferences, such as your language or region.
  • Analyse-Cookies: Used by third-party analytics providers (e.g. Google Analytics) to collect information about how users interact with the platform.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you disable essential cookies, the Platform may not function properly.

7. Your data rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

  • (a) Right of access: You have the right to request access to the personal data we hold about you.
  • (b) Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data that we hold about you.
  • (c) Right to deletion (right to be forgotten): You have the right to request that we delete your personal data, subject to certain exceptions (for example, we may need to retain certain information to comply with legal obligations).
  • (d) Right to restriction of processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
  • (e) Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used and machine-readable format and to transmit this data to another controller.
  • (f) Right to object: In certain circumstances, you have the right to object to the processing of your personal data, including processing for direct marketing purposes.
  • (g) Right to withdraw consent: If we process your personal data based on your consent, you have the right to withdraw your consent at any time.
  • (h) Rights related to automated decision-making. You have the right not to have your decisions based solely on automated processing, including profiling.

To exercise these rights, please contact us using the contact information provided in Section 11. We will respond to your request within a reasonable time frame and in accordance with applicable law. We may need to verify your identity before we can process your request.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws in your country. If we transfer your personal data to countries outside the European Economic Area (EEA) or other regions with comprehensive data protection laws, we will ensure that appropriate safeguards are in place, such as:

  • Standard contractual clauses: We may use standard contractual clauses approved by the European Commission or other relevant authorities.
  • Binding company rules: If necessary, we can rely on binding company rules.
  • Other legitimate transfer mechanisms: We may use other transfer mechanisms permitted by law.

9. Children’s Privacy

The Platform is not intended for persons under 18 years of age. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. We will then take steps to delete this data.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to the Platform and update the “effective” date at the top of this Policy. We encourage you to periodically review this Privacy Policy for updates. Your continued use of the Platform following the posting of changes constitutes your acceptance of those changes.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Levolution AG
Bahnhofstr. 7, 6300 Zug, Switzerland
post@levolution-ag.com
 

You may also have the right to lodge a complaint with a supervisory authority if you believe that we have violated your data protection rights. (Since you are in Switzerland, this would probably be the Federal Data Protection and Information Commissioner (FDPIC)).